Kay Jewelers in St. Cloud, MN Closed now

Reviews about Kay Jewelers

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  June 18, 2019, by Tariq Isaacson
  I have been shopping with this Kays for years and have always been happy with their service. They appear to have a much larger selection of jewelry over some of the Kays I visited in the cities. I no longer live in St. Cloud but I still make the trip up there to visit this store whenever I feel its time to spoil my wife a little. Randy and Chris are my go to guys at this store and I highly recommend working with them.
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  May 17, 2019, by Andrew Norgaard
  ***UPDATE: They sent the ring back to be fixed and it came back only half of the holes fixed. The others still have burrs sticking out. Was willing to give this place a second chance, but not a third.*** Bought a very expensive engagement ring but wanted some custom work done to it. They sent it away too be done and they absolutely ruined it. It looked like it had been done in a high school wood shop class. Burs of metal sticking out where the new stones were set, they drilled holes to set the new stones and left openings (also with burs that I could visibly scratch my skin with to show the salesman, on the INSIDE of the ring. Sounds comfortable right?) They sent it away again to repair what they had damaged without so much as an apology let alone any sort of discount or credit for the shoddy work. 100% dissatisfied, will never shop here again and I wish I could return the ring they ruined and go elsewhere. Riddles jewelry in the same mall is much better with better customer support.